Indah Wardati, Arlina Nurbaity, Beby Karina. EVALUATION OF USER SATISFACTION WITH THE ACCESS BY KAI APPLICATION USING THE END USER COMPUTING SATISFACTION (EUCS) AND IMPORTANCE PERFORMANCE ANALYSIS (IPA) APPROACHES. JARUDA [Internet]. 2026 Apr. 26 [cited 2026 May 4];4(4):420-7. Available from: https://jaruda.id/index.php/go/article/view/320